Refund and Cancellation Policies
Return Policy: Our policy lasts 72 hours. If 72 hours have gone by since your product was delivered, unfortunately, we can’t offer you an exchange.
Return will only be accepted in case the product delivered is Damaged, Defective & Wrong Product Delivered. It must also be in the Original Packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds Policy (if applicable)
1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you’re return is approved, then your refund will be processed in the form of Credit Note. You can use the same amount of Credit Note in your future purchases.
2. Order Update Policy: You can update order item within 12 hours from the time of order placed. After 12 hours no order update request will be entertain.
3. No Refund for Open Bottles
Exchange Policy
Exchanges (if applicable) We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at support@gyanflavoursexport.com and send your item to:
Upper Groung Floor, G-11 KH No. 701/1,
H-Residency, HCMR Complex, Wazirabad Road,
Gokulpur East Delhi -110094
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Support@gyanflavoursexport.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
To return your product, you should mail your product to:
Upper Groung Floor, G-11 KH No. 701/1,
H-Residency, HCMR Complex, Wazirabad Road,
Gokulpur East Delhi -110094
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Order Cancellation Policy:
Please checkout all Conditions of Order Cancellation
1. No Cancel Request will be Entertain, If Customer Forget to Add Discount Coupon Code. Please Check out all details while Ordering Carefully.
Note: You can cancel an order within 6 hours of placing the order. No Cancellation Queries will be entertained after period:
